Volunteer with NCW

We are seeking new volunteers to join our team!

National Centre for Writing and Norwich UNESCO City of Literature invites local residents, students and visitors to join us as a City of Literature Volunteer!

We have several exciting volunteer opportunities available. Your time and enthusiasm will be a gift to all who live in and visit Norwich UNESCO City of Literature. Together, we will:

  • Launch new visiting hours at Dragon Hall, home to the National Centre for Writing; welcoming visitors and encouraging them to explore this historic space for free.
  • Host a new shop and box office in the Dragon Hall entrance.
  • Reimagine the heritage and stories of Dragon Hall, King St and beyond.
  • Run informal and structured creative writing, storytelling, and craft workshops for all ages, working alongside writers, educators and our staff.
  • Provide friendly and accessible talks, performances and tours.
  • Represent NCW at creative and community fairs and events across Norwich.

Please register your interest by clicking the link below.

We realise that time is precious, and hugely appreciate everyone who donates their time to volunteer with us.
By joining our volunteer team, you are helping our local communities to experience the art and joy of creating with words, as well as ensuring Dragon Hall is fit for the future and open to all.
Your involvement will make a huge difference to what we are able to do. Together, we will provide a friendly welcome and quality service to visitors, artists, and communities.
Whether you can give regular hours, or simply a bit of time every now and then, we have a role for you.
Click here to register your interest and we will contact you with more information.

Available roles

We are seeking the following roles:

Daytime Front of House

You will be the welcoming face of the National Centre for Writing at Dragon Hall, a source of enthusiasm for all we do. Based in our forthcoming shop at Dragon Hall, responsibilities include selling items, tickets, and sharing information about our building and activities.

Hours: Any hours between 10am – 3pm, Sunday to Wednesday.


Event Stewards & Box Office

Help provide a great experience for our audience members at Dragon Hall events; checking tickets, selling on the door tickets, welcoming customers, answering questions, and generally being a friendly face. Plus, you can enjoy our events for free!

Hours: Flexible hours, most events take place weekday evenings, 6 – 8pm.


Heritage & Creative Activities

Give friendly and enthusiastic support to participants in individual or group creative writing, storytelling, or hands-on heritage activities.

Experience in the arts or creative writing is not essential, as you will be guided by NCW team, trained artists and writers who lead activities.

Groups we work with include parents & toddlers, children, young adults (16 – 21), refugees & asylum seekers and older communities (age 65+).

Hours: Flexible hours during the daytime and evenings throughout the week.

Sign up to receive newsletters about our work, including events, workshops, writer and translator opportunities, resources and ways to support us.
Additional Interests
I am also interested in….
This field is for validation purposes and should be left unchanged.

Your Volunteering Experience

How to Apply

To register your interest please click here and fill out our short expression of interest form.


Introduction & Training

You are invited to short trial shifts in which you can try out different roles that interest you to find a perfect volunteer role.

On your first day, our staff will support and guide you in your role, including a short induction session and an informal ‘Introduction to NCW’ workshop with NCW staff and fellow volunteers.

Any role specific training will be provided by NCW staff.


Volunteering Perks

All volunteers join a vibrant and friendly team and play their part supporting a vibrant literary organisation and iconic heritage building.

In return for your time and enthusiasm, all volunteers receive:

  • Free NCW t-shirt and tote bag to identify you as part of our team.
  • 20% discount at the NCW shop.
  • Free tickets to NCW events.
  • Travel costs reimbursed (limitations apply).

As an NCW Volunteer, you can obtain:

  • New creative, supportive friends.
  • Transferrable skills and experience to boost your CV (e.g. communication, customer service, organisational).
  • An opportunity to give back to Norwich’s community.
  • ‘Behind the scenes’ experience of a contemporary literature organisation and iconic heritage building.

We pledge to provide volunteers with:

  • Effective structures in place for support, training and development.
  • A safe, secure and healthy environment in which you freely pledge to volunteer.
  • Opportunities to speak to us about their experience.
  • Access to networks and information to support your next steps.
Volunteering Certificates for Under 26s

If you are under 26 you can achieve national V Awards for volunteering through the Youth Volunteering Charity, VInspired (Free account required).


Interested or wish to learn more?

Please contact [email protected].

Dragon Hall Heritage Volunteers

The Dragon Hall Heritage Volunteers are an independent group of local historians and tour guides who research and archive the history of Dragon Hall and King Street area. Working closely with the National Centre for Writing, the group lead regular tours of Dragon Hall, and help raise funds to conserve this Grade I Listed building.