We do everything we can to make sure your experience with us is positive and straightforward. These terms and conditions explain our interactions with you and what happens if you can’t attend an event.
If you cannot attend an event, workshop or course:
- Up to 48 hours before the performance we will issue credit to use against a future booking. We are not able to issue refunds.
- Within 48 hours of the performance, if we are sold out, we will offer to resell your tickets. If we are able to resell your tickets, we will issue credit to use against a future booking.
- If an equivalent workshop or course of the same price exists at a more convenient time we may be able to transfer you, but this is entirely at the discretion of the specific tutors and is dependent on overall student numbers.
The information contained within the website and on printed media is correct at time of going to publication. Writers’ Centre Norwich reserves the right to make alterations where necessary.
The use of recording equipment of any description is strictly prohibited without specific permission.
Writers’ Centre Norwich regularly captures video, audio and photos at events. These may be used for promotional purposes and on social media. If you do not wish to be recorded in this manner please let a member of staff know as soon as possible.
Please set mobile phones to silent during all events, workshops and courses.
We encourage debate and support freedom of expression. We expect tutors, panellists, speakers and audiences to conduct themselves with mutual respect for each other and to provide constructive, supportive criticism.