COVID-19 updates

Our priority is the health and well-being of our audiences, our staff and the fantastic writers and translators we work with year-round. During this evolving situation please refer to the What’s On section of our website for updates on all event/workshop and tour cancellations/postponements. If you have made a booking with us for an event in the coming weeks/months we will contact you via email with an update. All online courses will continue as planned.

We have a fantastic digital creative programme and during these tough times we have lots of free online resources to keep us all creative and connected. Do have a look and share your thoughts with us @WritersCentre on Twitter and Instagram, or over on Facebook. It’s great to hear how people are getting on with their writing and now seems as good a time as any to get writing!

We’ll continue to share new digital content – articles, interviews, news, reading lists and writing prompts – via our newsletter so please make sure you are signed up.

Cancellations and refunds

We have been in touch with ticket holders for events which have been cancelled to offer the choice of a full refund, a credit note on our system or to convert a ticket into a donation. If you have not received an email about your booking or have any questions, please email or call 01603 877177.

If you are awaiting information on a refund for the City of Literature strand of Norfolk & Norwich Festival 2020, please contact the Festival team directly.

Our regular Terms & Conditions apply for our online creative writing courses.

Working hours and contact

The NCW team are working remotely from home until further notice and can be contacted directly by email. Due to child care and other commitments, some may be working reduced or alternative hours – please bear with us and we will do our best to respond to you as quickly as possible.

All general queries can be sent to or you may call us on 01603 877177. These are manned Monday – Friday, 9am to 5pm. We are also available on our social media channels.

COVID-19 information

Government announcements, advice and resources –

Arts Council England –